:root{color-scheme:light;--bg:#f7f9f6;--card:#ffffff;--ink:#172118;--muted:#627066;--line:#dce6dd;--green:#177245;--blue:#2856a3;--amber:#9a5b00;--red:#b42318}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}main{margin:0 auto;max-width:1180px;padding:28px 18px 56px}h1,h2,h3,p{margin:0}.topbar{display:flex;align-items:end;justify-content:space-between;gap:18px;margin-bottom:20px}.eyebrow{color:var(--green);font-size:12px;font-weight:800;letter-spacing:.18em;text-transform:uppercase}.title{margin-top:6px;font-size:clamp(30px,5vw,48px);font-weight:950;line-height:1}.subtitle{margin-top:8px;color:var(--muted);font-size:16px}.grid{display:grid;grid-gap:16px;gap:16px}.main-grid{grid-template-columns:minmax(0,1.4fr) minmax(320px,.8fr)}.card{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:18px;box-shadow:0 10px 28px rgb(23 33 24/.06)}.status-scene{display:grid;min-height:280px;overflow:hidden;padding:0;grid-template-columns:1.1fr .9fr}.status-art{position:relative;min-height:280px;background:linear-gradient(135deg,rgb(232 244 234/.95),rgb(239 246 255/.94)),repeating-linear-gradient(90deg,transparent 0 16px,rgb(23 33 24/.04) 16px 18px);border-right:1px solid var(--line)}.desk{left:12%;right:12%;bottom:36px;height:74px;background:#f4d39a;box-shadow:8px 8px 0 #253322}.agent,.desk{position:absolute;border:4px solid #253322}.agent{left:40%;bottom:105px;width:84px;height:104px;background:#2f6f56;box-shadow:6px 6px 0 #253322}.agent:before{content:"";left:17px;top:-45px;width:42px;height:42px;background:#ffd6a5}.agent:before,.phone{position:absolute;border:4px solid #253322}.phone{right:23%;bottom:122px;width:54px;height:34px;background:#2856a3}.bubble{position:absolute;left:52%;top:58px;max-width:210px;background:#ffffff;border:4px solid #2856a3;padding:12px;font-weight:850;box-shadow:6px 6px 0 #253322}.status-copy{display:flex;flex-direction:column;justify-content:center;gap:14px;padding:24px}.status-pill{width:-moz-fit-content;width:fit-content;border-radius:999px;background:#e5f4ec;color:var(--green);padding:7px 12px;font-size:13px;font-weight:850}.mode-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.mode-card{min-height:142px;border:2px solid var(--line);border-radius:8px;padding:16px}.mode-card.active{border-color:var(--green);background:#eef8f2}.mode-card strong{display:block;margin-bottom:8px;font-size:18px}.mode-card span,.muted{color:var(--muted);line-height:1.5}.toggle-row{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:14px;border-top:1px solid var(--line);padding-top:14px}.template-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.template{border:1px solid var(--line);border-radius:8px;padding:14px;background:#fbfdfb}.case{display:grid;grid-gap:12px;gap:12px;border-top:1px solid var(--line);padding-top:14px}.case:first-child{border-top:0;padding-top:0}.case-meta{display:flex;flex-wrap:wrap;gap:8px}.tag{border-radius:999px;background:#edf2f7;color:#314155;padding:5px 10px;font-size:12px;font-weight:800}.tag.high{background:#fff1f0;color:var(--red)}.tag.review{background:#fff7e6;color:var(--amber)}@media (max-width:860px){.status-scene,.topbar{display:block}.main-grid,.mode-grid,.template-grid{grid-template-columns:1fr}.status-art{min-height:240px;border-right:0;border-bottom:1px solid var(--line)}}